Introduction
Thank you for visiting ProcTech. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
We are a Data Controller
When you visit our website or interact with our services, we may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and other contact details that you provide voluntarily when contacting us or filling out forms on our website.
- Usage & Analytics Information: We use Google Analytics to collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and other usage data collected automatically through cookies and tracking technologies. This helps us understand how our site is used and fingerprint sessions to improve our services.
ProcTech Ltd acts as the Data Controller. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations.
Cookies and Tracking (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we require your explicit consent to use non-essential cookies, such as those used by Google Analytics.
When you first visit our site, you will be presented with a cookie consent banner. Analytics scripts and tracking cookies will only be deployed if you click "Accept". You can manage or withdraw your consent at any time by clearing your browser cookies.
How We Use Your Information
We may use the information we collect for the following purposes:
- Providing Services: To fulfill requests for our services, respond to inquiries, and communicate with you about your projects.
- Improving Our Website: To analyze trends, administer the website and track user movements on the site to improve the user experience.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share non-identifying information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
Data Security
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at Contact@ProcTech.co.uk.